This privacy policy provides information on how we process your personal data. Your privacy is important to us, and you should feel secure when you provide any information to us.
Who is responsible for processing personal data?
Rock Stage Malmö is responsible for all your personal data that is processed. Our website address is: https://rockstagemalmo.com
Our privacy policy may be updated periodically. The latest version is always available here. Last updated on 2024-05-27.
It is important to us to be as transparent as possible about how your personal data is processed. If you have any questions after reading this policy, please feel free to contact us.
Why we use personal data
Personal data collected can be used for various purposes. Here, you can read about which personal data is used and why. There are also examples of how personal data is processed, information on how long it is stored, and the legal basis for processing the data.
Marketing
To inform our customers and visitors about news and potential offers, we use various types of marketing. In order to send marketing materials, such as newsletters, we need to process your personal data.
We do not send newsletters automatically. A visitor must first register and give consent for us to process their personal data in order to receive communications. You always have the right to withdraw your consent to receive marketing communications from us, which can be done directly through our communications using an unsubscribe link. You can also contact us via email for assistance.
This pertains to direct marketing via email or other digital channels, such as newsletters or social media marketing. Personal data that may be processed includes name, contact details, gender, age, and place of residence.
Legal basis
Vårt berättigade intresse av att skicka marknadsföring om Rock Stage Malmö och våra tjänster.
Storage period
Your data is stored until you withdraw your consent for marketing purposes, such as unsubscribing from newsletters or unfollowing us on social media.
Development and improvement of our operations
We may use personal data to generate statistics and insights to develop our operations. The purpose is to enhance our operations and improve visitor experiences on the website. Personal data that may be processed includes age, location, and technical data such as the type of device a visitor uses and their interactions with us.
Legal basis
Our legitimate interest in being able to develop and improve our operations.
Security
We actively work on website security to ensure visitors and customers feel safe.
Personal data may be processed for this purpose, including to protect and enhance the website against intrusions. Personal data that may be processed includes login attempts, technical data about the visitor's device, browser settings, IP address, operating system, location, and timezone.
Legal basis
Our legitimate interest, as well as the legitimate interest of our visitors, is to maintain active security measures to prevent misuse, as well as to prevent and deter criminal activities.
Storage period
These data are stored for as long as they are relevant for the purpose. In cases of suspected crime, misuse of service, or active criminal activity, the data are retained for as long as necessary to investigate and defend our legal claims.
Who can access to your personal data?
Your contact information is not shared with third parties unless there is a legal basis for doing so. An exception where personal data may be processed by third parties is when other companies or consultants are engaged to manage IT systems, website development, marketing, and social media. Your information may also be shared internally within Rock Stage Malmö's operations when necessary.
External companies and suppliers engaged by us are bound by regulations governing how personal data may be handled.
Your rights
When your personal information is being processed, you have certain rights. Here, you can find information about what those rights are and how you can exercise them.
Your right to access
Rock Stage Malmö aims to be transparent about how personal data is processed and stored. You have the right to access and request information about how your personal data is processed. To ensure that information is disclosed to the right person, we may request additional details when we receive a request for access.
Your right to rectification
If we have incorrect information or are missing your latest details, you can request for this to be corrected.
The right to erasure and restriction
You have the right to request the erasure of your personal data at any time. You also have the right to request restriction of processing if you believe that the processing is in violation of applicable law.
You have the right to object to our processing of your personal data, including the right to object to direct marketing.
You have the right to object to how we process your personal data, even if the processing is based on our legitimate interests. If you object to direct marketing, your personal data will not be used for this purpose. All communications from us will cease upon objection.
Exercising Your Rights
If you wish to exercise any of your rights, please feel free to contact us, and we will assist you in the best possible way. You can reach us easily at info@malmorockstage.com
If you have further questions or uncertainties regarding GDPR and your rights, you can contact Integritetsskyddsmyndigheten.
Webshop
We collect information about you during the checkout process at our store.
What we collect and store
While you visit our website, we will track:
- Products you've viewed: we use this to, for example, show you products you've recently looked at.
- Location information, IP address, and browser type: we use this for purposes such as tax calculation and shipping costs.
- Shipping address: We ask you to provide this so that we can, for example, calculate shipping before you place an order and send you the shipment!
We also use cookies to keep track of the contents of your shopping cart while you are using our website.
When you make a purchase from us, we request that you provide us with information including your name, billing address, shipping address, email address, phone number, credit card details/payment information, and optional account details such as username and password. We utilize this information for purposes such as:
- Send you information about your account and your order.
- Respond to your inquiries, including refunds and complaints.
- Process payments and prevent fraud.
- Configure your account for our store.
- Comply with legal requirements we have, such as tax calculations.
- Enhance our store offerings.
- Send you marketing communications, if you choose to receive them.
If you create an account, we will store your name, address, email address, and phone number, which will be used to populate your details at checkout for future orders.
Generally, we only store information about you for as long as we need it for the purposes for which we collect and use it, and as long as we are not legally required to retain it. For example, we will retain order information for the applicable period for tax and accounting purposes. This includes your name, email address, billing, and shipping addresses.
Who on our team has access
Members of our team have access to the information you provide us. For example, both administrators and store owners have access to:
- Order information such as what was purchased, when it was purchased, and where it is to be shipped, as well as
- Customer information such as your name, email address, as well as billing and shipping information.
Our team has access to this information to fulfill orders, process refunds, and provide support.
Personal data may be processed by third parties when other companies or consultants are engaged to manage IT systems or develop the website. For external companies and suppliers that are engaged, there are agreements in place outlining how personal data may be handled.
Payments
When you place an order in the store using Klarna Checkout as the chosen payment method, information about your order (such as name, price, quantity, SKU) is sent to Klarna. Once the purchase is completed, Klarna sends back the shipping and billing address to the store. These data, along with a unique ID for the purchase, are then stored as shipping and billing data within the order in WooCommerce.
Cookies
This site uses cookies. By law, everyone visiting a website that uses cookies must be informed that the website contains cookies, what they are used for, and how to opt out of them. A cookie is a text file stored on the visitor's computer that contains information. Cookies are typically used to enhance the website experience for visitors.
There are two types of cookies:
- A persistent cookie remains on the visitor's computer for a specified period of time.
- A session cookie is temporarily stored in the computer's memory while a visitor is on a webpage. Session cookies disappear when you close your browser.
On our website, both types of cookies are used. When you visit our website, a session cookie is sent between your computer and our web server to facilitate navigation, among other purposes. This cookie disappears when you finish your visit.
Google's cookies
This site uses Google Analytics as a tool to understand how visitors use the website. The analytics tool uses cookies, and the information generated by these cookies through your use of the website (including your IP address) will be transmitted to and stored by Google on servers. This information is used to compile visitor statistics, statistics on the most viewed content, and more. We use this information to develop and improve content, navigation, and structure on the site. Google will not associate your IP address with any other data held by Google.
Your browser settings
If you as a visitor do not accept the use of cookies on the website, you can disable this feature through your browser's security settings or opt out of tracking using the module on the website. This means that no cookies will be stored, but you may not be able to use certain features on the website. You can also configure your browser to receive a notification each time a website tries to set a cookie on your computer. General information about cookies and the Electronic Communications Act can be found at Integritetsskyddsmyndighetens webbplats.
